We Know Telecommunications

Pivot’s employees have decades of experience in the telecommunications industry. Whether it’s marketing, research, creative services or training we are passionate about helping telcos achieve their goals. We are Pivot.

  • When CP-TEL needed to find a cohesive marketing strategy we chose Pivot because of their experience in marketing with telephone companies. They worked to get our collateral and public image consistent in a way that current and potential customers could easily grasp.

    Luke Brouillette Director of Marketing CP-TEL
  • Thank you again for all the support you provide us as you serve as our marketing department. The promotions you come up with are effective, the ads you design look great, and you are always there for us when we need your help. Our market is more competitive but you’re helping us to win.

    Cecile Archibeque Assistant Manager Yucca Telecom/RCRTC
  • We had a great response on our last newsletter – more than we’ve ever had in the past. So, GREAT WORK!

    Rachel Stopka Marketing Director Home Telephone Co.
  • I have worked with numerous consultants over my many years, none more professional than Dave Nieuwstraten. We were extremely satisfied with the product and results given to us by Pivot. I would highly recommend utilizing Dave’s expertise!

    Rhonda Dukart Marketing and PR Manager Consolidated Telcom
  • Anyone who is not utilizing the call back program is doing their company a disservice. GREAT JOB!

    Andy Henderson Marketing and Customer Service Manager Shawnee Communications

Telecompetitor: A Pivot Publication

Telecommunications Offerings

Marketing and Advertising

Pivot works with you to reach your goals, whether you need us to be your entire marketing department and write your marketing strategy, or need help with just a few projects. Learn more about Pivot’s marketing services >>


From customer satisfaction surveys to call-back services, Pivot is a proven research partner for the telecommunications industry. Learn more about Pivot’s research services >>


As a technology provider, your customers expect you to have a world-class website.  Are you meeting expectations? Learn more about Pivot’s web services >>


Your customer service representatives are your most important sales asset.  We offer customer service training that plans for the long haul, not just a quick fix. Learn more about Pivot’s training services >>

Branding and Design

Does your brand need a refresh?  Are you using the beloved logo from 1962, but looking for a change?  Our team of talented designers can help you define and reimagine your brand.


Dozens of clients in more than 43 states. Here’s a sampling.


  • We know the industry Our team has direct experience working for Independent telcos. We know the language, the issues, and what needs to get done to be successful.
  • We have proven ability 100% of our marketing clients renewed with us last year and this year. That’s an incredible sign of value.
  • Award-winning work Many times, winners of NTCA’s “Best Marketing Campaign” awards were projects we worked on.
  • Integrated and Digital Our team can help with traditional tools (direct mail, billboards, TV & radio commercials) and the new tools (web, social media, digital).


Coast to Coast

Leading companies turn to Pivot Media to gain the insight, knowledge, and direction needed to succeed. We’re a leading telecom market intelligence and consulting firm. Our areas of focus include the tier 2 and 3 telecom sector, broadband, IP convergence, IPTV, digital media, and mobile broadband.

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ANMTA Spring Conference 4/21/14-4/24/14 Pivot
PRNet Marketing Conference 5/4/14-5/6/14 Pivot
: Attending     : Speaking      : Have a Booth


Contact Pivot today and let our telecommunications team take you where you want to go.

Pivot Group, LLC | Mail: PO Box 1326, Wilsonville, OR 97070 | Visit: 7405 SW Tech Center Drive, Building B, Suite 140, Portland, OR 97223